you can always try by running some tests like turning on lights - if it allows to do it, then no SGW is present.

scan whole car and check for weird CAN bus errors. could be your cable or could be something on CAN bus network which prevents getting proxi config.

have you tried unplugging it and doing proxi alignment after that?

everytime you connect to module with MES it creates log file for this connection.
connect to "CAN Setup", disconnect and check your MES install folder with your proxi config. sometimes it might not create log, at least for me, so just repeat.

check your MES install folder.

oh come on mate?! just check wiki page about Lancia Ypsilon and it's generations

without further investigation it's hard to determine the cause: could be spike from car, could be faulty adapter, bad/loose USB port, laptop.

usually I try not to crank car with diagnostic plugged in when I know car battery is very weak.

nothing to do with MES. it's simple hardware problem - just bad luck.

try another dealer. however keep in mind that not all modules can be unlocked and matched to other car by dealer.

good to know. can you check new cluster SW versions before and after update? you should find those among logs in MES folder.