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4.7 Cannot connect to a 500L with SGW

Posted: 25 Dec 2020, 14:13
by antonionni
Hi all

before buying a licence, I want to make sure it works with my 500L with SGW.

Now I try a free version (4.7) on W10, but it doesn't connect with a car.
I'm using this interface, which works well with others apps: https://www.veepeak.com/product/obdcheck-ble-plus/

Here an AT commands sends from another app, maybe it was a timing problems?

Last question: the licence is expiring after 1 year, or is valid for further upgrades, even if only for my car?

Many thanks and best regards

Code: Select all

ECU1: Control module 0x18DAF110
ISO 15765-4 (CAN 29/500)

TIMESTAMP		DIRECTION	DATA
2020-12-24 20:28:11	>>		ATD
2020-12-24 20:28:12	>>		ATZ
2020-12-24 20:28:12	<<		ELM327 v2.2
2020-12-24 20:28:14	>>		ATI
2020-12-24 20:28:14	<<		ELM327 v2.2
2020-12-24 20:28:14	>>		AT@1
2020-12-24 20:28:14	<<		OBDII to RS232 Interpreter
2020-12-24 20:28:14	>>		AT@2
2020-12-24 20:28:14	<<		ÿÿÿÿÿÿÿÿÿÿÿÿ
2020-12-24 20:28:14	>>		ATE0
2020-12-24 20:28:14	<<		OK
2020-12-24 20:28:15	>>		ATL0
2020-12-24 20:28:15	<<		OK
2020-12-24 20:28:15	>>		ATS0
2020-12-24 20:28:15	<<		OK
2020-12-24 20:28:15	>>		ATM0
2020-12-24 20:28:15	<<		OK
2020-12-24 20:28:15	>>		ATST64
2020-12-24 20:28:15	<<		OK
2020-12-24 20:28:16	>>		ATTP0
2020-12-24 20:28:16	<<		OK
2020-12-24 20:28:16	>>		0100
2020-12-24 20:28:22	<<		SEARCHING...18DAF110064100BE3EB813
2020-12-24 20:28:22	>>		ATDPN
2020-12-24 20:28:22	<<		A7
2020-12-24 20:28:22	>>		ATDP
2020-12-24 20:28:22	<<		AUTO, ISO 15765-4 (CAN 29/500)
2020-12-24 20:28:22	>>		ATH1
2020-12-24 20:28:22	<<		OK
2020-12-24 20:28:22	>>		0100
2020-12-24 20:28:23	<<		18DAF110064100BE3EB813
2020-12-24 20:28:23	>>		0100
2020-12-24 20:28:23	<<		18DAF110064100BE3EB813
2020-12-24 20:28:23	>>		0120
2020-12-24 20:28:24	<<		18DAF11006412080078011

Re: 4.7 Cannot connect to a 500L with SGW

Posted: 25 Dec 2020, 15:32
by s130
I can address the license issue.

Your license is valid for 1 year. During that year you will be entitled to all bug fixes and new released versions, e.g. 4.8.

After 1 year your software will continue to work on ALL MES listed/supported vehicles with no restrictions.

The 500L has been supported for several versions of MES so 500L support is pretty mature. This means that after a year your are probably not going to need to purchase a new license unless significant feature/support are added to MES for the 500L or you obtain another more recent vehicle.

Hope this helps.

Re: 4.7 Cannot connect to a 500L with SGW

Posted: 26 Dec 2020, 20:21
by antonionni
Ok, many thanks.

Re: 4.7 Cannot connect to a 500L with SGW

Posted: 26 Dec 2020, 21:19
by s130
s130 wrote: 25 Dec 2020, 15:32 After 1 year your software will continue to work on ALL MES listed/supported vehicles with no restrictions.
Would just like to clarifiy that "ALL MES listed/supported vehicles with no restrictions" is retricted to those vehicles that were supported in the current release when your license expired.

Re: 4.7 Cannot connect to a 500L with SGW

Posted: 26 Dec 2020, 21:22
by s130
antonionni wrote: 26 Dec 2020, 20:21 Ok, many thanks.
You are welcome.

I wish I could offer more information regarding your connection issues but I've never used a Blue Tooth adapter so am not qualified/experienced to offer definitive advice/information.

If no one else responds then you should contact MES Support.

Re: 4.7 Cannot connect to a 500L with SGW

Posted: 27 Dec 2020, 16:43
by antonionni
s130 wrote: 26 Dec 2020, 21:19
s130 wrote: 25 Dec 2020, 15:32 After 1 year your software will continue to work on ALL MES listed/supported vehicles with no restrictions.
Would just like to clarifiy that "ALL MES listed/supported vehicles with no restrictions" is retricted to those vehicles that were supported in the current release when your license expired.
Yes, obviously.

As for the interface, I'll buy an USB one.

Many thanks again