If your Bluetooth dongle interface that you plug into the EOBD socket is not a multiplexing one the you need to plug the appropriate adapter cable in to EOBD socket and then your dongle into the end of that cable. Note! I do not have MES for iPhone or use a Bluetooth interface so what I post above i...

You should be OK but keep a notes of keys and also purchase information. The hardware key should not change.

If you do have a problem then contact MES Support with all your key & purchase information and the new hardware key and they will sort you out.

For the Engine ECU, Gearbox and ABS you do not needed the yellow Adapter.

This is confirmed if you look at the Supported Vehicle detailed listing information. See: https://www.multiecuscan.net/SupportedVehiclesList.aspx

Try disconnecting the SGW Bypass. If you can then read all the control units etc. then I would suspect and bad SGW Bypass adapter. Also ensure you are using the correct adapter cable for the various control units. Another point to bear in mind is that some later Ducatos have the SGW implemented in t...

I assume by SCR warning you mean that you need to top up the AdBlue anti NOX fluid? Regarding DPF filters they do regenerate themselves but require: 1) Engine to be fully up to temperature (requires reasonable travelled distance) 2) Oil level and quality (Q=>miles covered since last change not excee...

My understanding is that an installed SGW BLOCKS ALL WRITE functions. Resets of codes and service and oil etc. are write functions so will fail. As far as I'm concerned Fiat/FCA have done beyond sensible write control. Write control should have been limited to vehicle Security. Start, Security, Alar...

Hi chrener I'm not sure how often Yani checks in here as he is always very busy. Suggest you send MES Support a bug report Email. Question for you. You say the SGW enabling menu works well. What do you mean? I assuming that being a later Ducato the SGW is in the body computer? I've also looked on ME...

If you want the actual build date and other info about your car then send me a PM (personal message) with your full VIN number.

I'm sure someone will hopefully respond in detail. My understanding is that a normal/standard Proxy Alignment only works to install/configure etc. original factory units fitted to the car. This is because (I believe) the Body Computer contains the relevant factory installed configuration data for th...

I think you can just reinstall V5.2.

See: https://www.multiecuscan.net/ReleaseHistory.aspx

There you will find V5.2. Just run the installer program without removing MES.

if you still have issues then contact MES Support.